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قناة قدرات على التليجرام: تمارين، اختبارات قدرات سابقة، نماذج واجابات ونتائج فورية فيدوهات هامة واهم الاسئلة المكررة. اضغط هنا للإشتراك

English for Hotel and Tourism Checking into a hotel by LinguaTV

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For more information please visit ´ About English for Hotel and Tourism LinguaTV offers an award winning Online-Video-Training which is designed for English learners and speakers at a intermediate level who are employed in or planning to work in the field of tourism The basis of the course is a series of professionally produced videos which cover a range of professions in the hotel and restaurant industries The focus of the videos which were produced in cooperation with the hospitality association and a notable 5-star hotel chain is on how employees in these fields communicate and deal with customers in a variety of typical work-related situations More video tutorials at About the episode Checking In Storyline Tom Sanders has arrived at the Transnational hotel After a long flight from San Francisco he is happy to have arrived but due to a problem with the booking system there is no double room available for him Where will Tom go You will find more fascinating episodes at you will learn • checking in a guest • politely expressing confusion • apologizing for booking errors • compensating the guest • explaining hotel services and amenities • initiating small talk • giving directions For more information please visit English language course Sprachkurs Englisch lernen